If you are receiving an error message when trying to include an attachment on your email using the PlayFootball tool, please check the file format of your attachment.

Only the following file formats can be attached

  • .doc 
  • .wpd
  • .pdf
  • .gif
  • .jpg
  • .swf
  • .png
  • .txt
  • .xls
  • .xml
  • .css
  • .svg
  • .xlxs

Maximum file size 5MB and only one attachment can be included on an email.

If your attachment is NOT listed on the list you will receive the following error message and will need to change your files format