If you receive the following error "Unfortunately the email address provided does not match the address on record" when trying to register for a coaching/refereeing course, then please follow these steps.



Upon receiving this error you may not be registered to Football Australia Education - QMS for the current registration period which is the database for coaches/referees. To ensure that you are, click on the link below to register for Football Australia Education - QMS.


Register here


Once registering for it and have received email confirmation that you have been made active for at least 24 hours, then you will be able to register for the course using your FFA number and email address. 


If you still have issues registering for the course, you can either either submit a support ticket by clicking here or using our contact details below.

  • Email: support@playfootball.com.au
  • Telephone: 02 8880 7983
  • Hours: Monday-Friday 10am - 5pm
You will need to provide the participant's full name, DOB, the course name, date and location.