Contact Support

Contact Support

Registration Management

Admin - How To Track And Approve De-Registration Requests
If you are a club administrator wishing to track de-registrations and accept de-registrations that have been submitted by your club members, then please fol...
Mon, 20 Jun, 2022 at 4:35 PM
Admin - How To Update A Registrant Status From Awaiting Payment To Paid => Approved Required (For Manual Payments)
Quick Summary Please follow the below steps to update a registrants status from Awaiting Payment > Approval Required (payment made offline) Key N...
Mon, 20 Jun, 2022 at 4:29 PM
Admin - How to register on behalf of your club members - without generating a new FFA number for them
If any of your club members are having any issues with performing a self registration, you can assist them by performing a registration on their behalf ...
Mon, 20 Jun, 2022 at 4:25 PM
Admin - How To Receive De-Registration Notifications
Quick Summary  If you're a club admin wishing to receive email notifications when a participant requests a de-registration or you wish to update who re...
Mon, 20 Jun, 2022 at 4:24 PM
Admin - How to email a custom list of people from registration system
Example: I want to email all registrants that have registered to any role at my club in 2022 1. Go to People > Custom Person Lists > Custom Filter...
Mon, 20 Jun, 2022 at 4:24 PM
Admin - Other Products Report
If you are a club offering other products (product management > other products - i.e hats, socks, shorts etc) a sales column has recently been added. Un...
Mon, 20 Jun, 2022 at 4:22 PM
Admin - Product Error Message
Clubs creating new products in the play football admin portal may receive one of the following error messages. Error message : One or more of the parent...
Mon, 20 Jun, 2022 at 4:20 PM
Admin - Photo Editing: How To Modify Photos In PlayFootball Admin
As an admin of the playfootball registration administration system, you can modify registrant photos if required for such reasons such as: a need to rotate ...
Mon, 20 Jun, 2022 at 4:18 PM
Admin - How to reconcile online credit card payments made in PlayFootball registration system to FFA Payment gateway (IPSI)
If you have NO access to your clubs IPSI (FFA Payment Gateway) Account, please CLICK HERE to complete your request form. 1. Login to the FFA payment gatewa...
Mon, 20 Jun, 2022 at 4:17 PM
Admin - Professional Players: How To Identify Who Has Signed Up To Your Club As A Professional
If you have allowed professional signups to registration products at your club, you may now want to identify which players have signed up as a professional....
Mon, 20 Jun, 2022 at 4:16 PM