<div class="control-group ticket_section"> <label class=" required control-label cf_issue_514424-label " for="helpdesk_ticket_cf_issue_514424">Issue</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_issue_514424]" id="helpdesk_ticket_custom_field_cf_issue_514424"><option value="">...</option> <option data-id="22000314989" value="Access Issues">Access Issues</option> <option data-id="22000314990" value="Can't Find My Club/Product">Can't Find My Club/Product</option> <option data-id="22000429017" value="DOB/Name Change">DOB/Name Change</option> <option data-id="22000314985" value="Can't Locate FFA number">Can't Locate FFA number</option> <option data-id="22000450948" value="General Registration issue">General Registration issue</option> <option data-id="22000451105" value="WWWC">WWWC</option> <option data-id="22000431981" value="Photo Upload">Photo Upload</option> <option data-id="22000314991" value="Payment Failure/Duplicate Charge">Payment Failure/Duplicate Charge</option> <option data-id="22000374834" value="Refunds">Refunds</option> <option data-id="22000410805" value="De-registration">De-registration</option> <option data-id="22000451095" value="Claiming issue/Data migration">Claiming issue/Data migration</option> <option data-id="22000451122" value="Voucher">Voucher</option> <option data-id="22000383600" value="ITC (International Transfer Certificate)">ITC (International Transfer Certificate)</option> <option data-id="22000374835" value="Merge Request">Merge Request</option> <option data-id="22000451125" value="Feedback">Feedback</option> <option data-id="22000451096" value="Mobile issues">Mobile issues</option> <option data-id="22000450949" value="Bug">Bug</option> <option data-id="22000376622" value="Privacy Concerns">Privacy Concerns</option> <option data-id="22000374841" value="Unsubscribe">Unsubscribe</option> <option data-id="22000314992" value="Other">Other</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label players_full_name_514424-label " for="helpdesk_ticket_players_full_name_514424">Player's Full Name</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][players_full_name_514424]" id="helpdesk_ticket_custom_field_players_full_name_514424" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_players_date_of_birth_ddmmyyyy_514424-label " for="helpdesk_ticket_cf_players_date_of_birth_ddmmyyyy_514424">Player's Date of Birth (DD/MM/YYYY)</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_players_date_of_birth_ddmmyyyy_514424]" id="helpdesk_ticket_custom_field_cf_players_date_of_birth_ddmmyyyy_514424" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label players_last_known_club_514424-label " for="helpdesk_ticket_players_last_known_club_514424">Football Account Email</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][players_last_known_club_514424]" id="helpdesk_ticket_custom_field_players_last_known_club_514424" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label mfn_514424-label " for="helpdesk_ticket_mfn_514424">FFA Number (If known)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][mfn_514424]" id="helpdesk_ticket_custom_field_mfn_514424" /> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_issue202153_514424-label " for="helpdesk_ticket_cf_issue202153_514424">Issue</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_issue202153_514424]" id="helpdesk_ticket_custom_field_cf_issue202153_514424"><option value="">...</option> <option data-id="22000450445" value="Access Issues">Access Issues</option> <option data-id="22000426764" value="Season Setup - Product Management">Season Setup - Product Management</option> <option data-id="22000410807" value="Registration Management">Registration Management</option> <option data-id="22000451124" value="WWWC">WWWC</option> <option data-id="22000450447" value="Refunds">Refunds</option> <option data-id="22000410806" value="Payment Management">Payment Management</option> <option data-id="22000410809" value="Voucher Management">Voucher Management</option> <option data-id="22000410810" value="Competition Management">Competition Management</option> <option data-id="22000410808" value="De-registrations">De-registrations</option> <option data-id="22000451126" value="Feedback">Feedback</option> <option data-id="22000450950" value="Bug">Bug</option> <option data-id="22000427703" value="Reporting">Reporting</option> <option data-id="22000450446" value="Other">Other</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_etrainu682806_514424-label " for="helpdesk_ticket_cf_etrainu682806_514424">Etrainu</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_etrainu682806_514424_22000442996" name="helpdesk_ticket[custom_field][cf_etrainu682806_514424]"><option value="">...</option> <option value="Participant/Learner">Participant/Learner</option> <option value="Admin/Instructor">Admin/Instructor</option></select><div class="level_2"><label class="required">Etrainu</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_participantlearner_514424_22000442996" name="helpdesk_ticket[custom_field][cf_participantlearner_514424]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Etrainu</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_admininstructor_514424_22000442996" name="helpdesk_ticket[custom_field][cf_admininstructor_514424]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_etrainu682806_514424_22000442996').nested_select_tag({"data_tree":[["Participant/Learner","Participant/Learner",[["TBC","TBC",[]],["Coach","Coach",[["Account - Login issue","Account - Login issue"],["Account - Profile issue","Account - Profile issue"],["Payment - Refund","Payment - Refund"],["Payment - Issue","Payment - Issue"],["Certificate - Download Issue","Certificate - Download Issue"],["Certificate - Missing","Certificate - Missing"],["Technical Issue","Technical Issue"],["Privacy Breach","Privacy Breach"],["Other","Other"]]],["Referee","Referee",[["Account - Login Issue","Account - Login Issue"],["Account - Profile Issue","Account - Profile Issue"],["Payment - Refund","Payment - Refund"],["Payment -Issue","Payment -Issue"],["Certificate - Download","Certificate - Download"],["Certificate Missing","Certificate Missing"],["Technical Issue","Technical Issue"],["Privacy Breach","Privacy Breach"],["Other","Other"]]]]],["Admin/Instructor","Admin/Instructor",[["Account","Account",[["Admin Access","Admin Access"],["Login issue","Login issue"],["Profile issue","Profile issue"]]],["Management issue","Management issue",[["Product functionality","Product functionality"]]],["Payments","Payments",[["Payment issues","Payment issues"],["Refunds","Refunds"]]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"22000442996","subcategory_id":"helpdesk_ticket_custom_field_cf_participantlearner_514424_22000442996","item_id":"helpdesk_ticket_custom_field_cf_admininstructor_514424_22000442996"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_issue575411_514424-label " for="helpdesk_ticket_cf_issue575411_514424">Issue</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_issue575411_514424]" id="helpdesk_ticket_custom_field_cf_issue575411_514424"><option value="">...</option> <option data-id="22000415183" value="Participant - Course Registration">Participant - Course Registration</option> <option data-id="22000415184" value="Participant - Certificate">Participant - Certificate</option> <option data-id="22000440997" value="Etrainu (LMS)">Etrainu (LMS)</option> <option data-id="22000415186" value="Payment Management">Payment Management</option> <option data-id="22000415188" value="Other">Other</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_coaching_514424-label " for="helpdesk_ticket_cf_coaching_514424">Issue</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_coaching_514424]" id="helpdesk_ticket_custom_field_cf_coaching_514424"><option value="">...</option> <option data-id="22000426836" value="Overseas Recognition">Overseas Recognition</option> <option data-id="22000445279" value="Etrainu (LMS)">Etrainu (LMS)</option> <option data-id="22000415179" value="CPD (Continued Professional Development)">CPD (Continued Professional Development)</option> <option data-id="22000415180" value="Assessment">Assessment</option> <option data-id="22000415176" value="Participant - Course Registration">Participant - Course Registration</option> <option data-id="22000415189" value="Participant - Certificate">Participant - Certificate</option> <option data-id="22000415178" value="Payment">Payment</option> <option data-id="22000447409" value="Coach Educator Tutor (CET)">Coach Educator Tutor (CET)</option> <option data-id="22000415181" value="Event Details/Expression of Interest">Event Details/Expression of Interest</option> <option data-id="22000415182" value="Other">Other</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_category_514424-label " for="helpdesk_ticket_cf_category_514424">Issue</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_category_514424]" id="helpdesk_ticket_custom_field_cf_category_514424"><option value="">...</option> <option data-id="22000409202" value="CommBank Matildas">CommBank Matildas</option> <option data-id="22000409203" value="Socceroos">Socceroos</option> <option data-id="22000409200" value="Ticketek Technical Issue">Ticketek Technical Issue</option> <option data-id="22000415167" value="Ticketmaster Technical Issue">Ticketmaster Technical Issue</option> <option data-id="22000409201" value="General">General</option> <option data-id="22000411977" value="2026 Asian Cup">2026 Asian Cup</option> <option data-id="22000416706" value="2026 FIFA World Cup">2026 FIFA World Cup</option> <option data-id="22000427855" value="A Leagues">A Leagues</option> <option data-id="22000439208" value="Australia Cup">Australia Cup</option> <option data-id="22000444242" value="Pararoos/Paramatildas">Pararoos/Paramatildas</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_miniroos_514424-label " for="helpdesk_ticket_cf_miniroos_514424">Issue</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_miniroos_514424]" id="helpdesk_ticket_custom_field_cf_miniroos_514424"><option value="">...</option> <option data-id="22000417644" value="Unsubscribe">Unsubscribe</option> <option data-id="22000415040" value="Kick-Off - General">Kick-Off - General</option> <option data-id="22000415039" value="Kick - Off - Club Finder">Kick - Off - Club Finder</option> <option data-id="22000415038" value="Kick-Off - Payment Management">Kick-Off - Payment Management</option> <option data-id="22000415043" value="Club Football - General">Club Football - General</option> <option data-id="22000415041" value="Club Football - Payment Management">Club Football - Payment Management</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_clubsite_514424-label " for="helpdesk_ticket_cf_clubsite_514424">Club/Site</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_clubsite_514424]" id="helpdesk_ticket_custom_field_cf_clubsite_514424" /> </div> </div>