Why isn't my playing history displaying on my Football Account?

Its likely you have created a Football Account* using a different email address associated to your OLD My Football Club account which holds your playing history data.

I do not have access to the email address used to register on MyFootballClub. What should I do?

If you do not have access to your old email address anymore, please do the following:

  1. Create a Football Account with your new email address/social account.
  2. Complete your Play Football registration.
    *You will have a new FFA number generated
  3. Contact your club to link your new account to your participation history
  4. Email Playfootball.support@ffa.com.au

What information do i need to provide support to claim my old account?

Please email support informing them of your request along with the following details:

NEW FFA number:

OLD FFA number:



* Football Account – One account that lets you connect with all the Football Networks in Australia. Please refer to the Football Account tab to learn more.