Contact Support

Contact Support

Club Administrators

FAQ - Admin - How do I gain access to PlayFootball Admin?
If another administrator from your club currently has accessed to PlayFootball Admin An active administrator will be able to invite other administrat...
Thu, 6 Nov, 2025 at 10:51 AM
FAQ - Admin - Fee Breakdown
1. Organisations can include a 'Fee Breakdown.'  The Fee Breakdown allows organisations to add additional information, which informs the participan...
Tue, 4 Nov, 2025 at 11:31 AM
FAQ - Admin - Registration Fees
Club Registration Fees Clubs can only adjust their fee, labeled 'Club Fee.' Fees can be typed into the box or inputted using the arrow up and down ...
Tue, 4 Nov, 2025 at 12:02 PM
FAQ - Admin - Additional Questions
1. Standard Questions The standard questions are mandatory questions set by Football Australia as part of the signup process 2. Governing Body Qu...
Tue, 4 Nov, 2025 at 1:35 PM
FAQ - Admin - Terms and Conditions
1. Click on "Terms and Conditions Title" and enter a title The Terms and Conditions for each organisation must be uploaded while creating the reg...
Tue, 4 Nov, 2025 at 3:44 PM
FAQ - Admin - When will my organisation receive its funds?
Organisations will now receive settled funds twice a week, on Tuesdays and Fridays. Settled funds can be tracked and managed through disbursement report...
Thu, 6 Nov, 2025 at 11:31 AM
FAQ - What time will the funds arrive?
The timing of the funds will vary depending on your bank’s processing times. You will be able to track when funds have been settled through a disburseme...
Thu, 6 Nov, 2025 at 11:33 AM
FAQ - Admin - Where can I view the de-registration status?
De-registration statuses can only be viewed in the Approvals tab at the respective level responsible for actioning the request. You will be able to loca...
Thu, 6 Nov, 2025 at 11:29 AM
FAQ - Admin - Why can’t I decline a registration if a refund request has already been submitted?
The system does not allow a registration to be declined if a refund request has been initiated first. The registration must be declined or cancelled before ...
Thu, 6 Nov, 2025 at 11:36 AM
FAQ - Regulation Fee Breakdown (Admin)
As an administrator you can now view the breakdown of fees set from the levels above when building/editing your Registration Types. Located in the Payment O...
Tue, 4 Nov, 2025 at 2:00 PM