Support

Beta Release - Test Play & Learn 9

• Beta Release - Unveiling the Future: PlayFootball Registration and Payments Platform Beta Release
• 2024 Beta Release - Terms and Conditions - Admin
• 2024 Beta Release - Terms and Conditions - Participant
• Beta Release - What is it and Why?
• 2025 Registration System - What's Changing Playbook

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Admin Manage Organisations 24

• 2024 Beta Release - How to Add WWCC for new admin invites
• 2024 Beta Release - How to Update Organisation Details - Admin
• 2024 Beta Release - How to upload a new WWCC - Admin
• 2024 Beta Release - How to set a Primary Contact for your Organisation - Admin
• 2024 Beta Release - How to Change an Admin's Role - Admin

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Admin - Manage Season 20

• 2024 Beta Release - How to Request a refund on behalf of a participant - Admin
• 2024 Beta Release -How to Request a De-registration on behalf of a Participant - Regulatory Admin
• 2024 Beta Release - How to Cite and Approve a Non-Playing Member Registration - Admin
• 2024 Beta Release - How to Cite and Approve Participant Registrations - Admin
• 2024 Beta Release - How to approve a De-registration request - Assoc & Member Federation

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Admin - Season Setup 11

• 2024 Beta Release - How to Print Team ID Cards
• 2024 Beta Release - How to filter Registration Products
• 2024 Beta Release - How to Update Registration Products
• 2024 Beta Release - How to Archive Registration Types
• 2024 Beta Release - How to Duplicate a Registration Type

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Participants - All Flows 32

• 2024 Beta Release - How to create a PlayFootball Account
• 2024 Beta Release - How to De-register from a Club
• 2024 Beta Release - How to Update your Working with Children Check
• 2024 Beta Release - How to Reset My Password
• 2024 Beta Release - How to View my Registrations

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FAQ 8

• 2024 Beta Release - FAQ - Eligibility Breach Error Message
• 2024 Beta Release - How to View my Registrations
• 2024 Beta Release - FAQ - Payment Options Explained
• 2024 Beta Release - FAQ - Additional Questions
• 2024 Beta Release - FAQ - Terms and Conditions

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Beta Release Notes 9

• Beta System Release Notes 1: 1st May 2024
• Known Issues
• Beta System Release Notes 2: 9th May 2024
• Beta System Release Notes 3: 24th May 2024
• Beta System Release Notes 4: 4th June 2024

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Support Videos 11

• 2024 Beta Release - Video - How to Navigate the Platform
• 2024 Beta Release - Video - How to Manage Organisation Details, Invite Admins and Update Roles
• 2024 Beta Release - Video - How to View and Manage your Member Profile
• 2024 Beta Release - Video - How to Upload WWCCs and Other Documents
• 2024 Beta Release - Video - How to Register and Pay for a Registration as a Participant

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