Support

Beta Release - Test Play & Learn 9

• Beta Release - Unveiling the Future: PlayFootball Registration and Payments Platform Beta Release
• 2024 Beta Release - Terms and Conditions - Admin
• 2024 Beta Release - Terms and Conditions - Participant
• Beta Release - What is it and Why?
• 2025 Registration System - What's Changing Playbook

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Admin Manage Organisations 24

• 2025 Registration System - Admin - How to Add WWCC for New Admin Invites
• 2025 Registration System - Admin - How to Update Organisation Details
• 2025 Registration System - Admin - How to upload a new WWCC
• 2025 Registration System - Admin - How to set a Primary Contact for your Organisation
• 2025 Registration System - Admin - How to Change an Admin's Role

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Admin - Manage Season 21

• 2025 Registration System - Admin - How to Request a Refund on Behalf of a Participant
• 2025 Registration System - Regulatory Admin - How to Request a De-Registration on Behalf of a Participant
• 2025 Registration System - Admin - How to Cite and Approve a Non-Playing Member Registration - Admin
• 2025 Registration System - Admin - How to Cite and Approve Participant Registrations
• 2025 Registration System - Association & Member Federation - How to Approve a De-Registration Request

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Admin - Season Setup 11

• 2025 Registration System - Admin - How to Print Team ID Cards
• 2025 Registration System - Admin - How to Filter Registration Products
• 2025 Registration System - Admin - How to Update Registration Products
• 2025 Registration System - Admin - How to Archive Registration Types
• 2025 Registration System - Admin - How to Duplicate a Registration Type

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Participants - All Flows 32

• 2025 Registration System - Participant - How to Create a PlayFootball Account
• 2025 Registration System - Participant - How to De-Register from a Club
• 2025 Registration System - Participant - How to Update My Working With Children Check (WWCC)
• 2025 Registration System - Participant - How to Reset My Password
• 2025 Registration System - Participant - How to View My Registrations

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FAQ 8

• 2025 Registration System - FAQ - Eligibility Breach Error Message
• 2025 Registration System - How to View my Registrations
• 2025 Registration System - FAQ - Payment Options Explained
• 2025 Registration System - FAQ - Additional Questions
• 2025 Registration System - Terms and Conditions

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Release Notes 11

• System Release Notes 1: 1st May 2024
• Known Issues
• System Release Notes 2: 9th May 2024
• System Release Notes 3: 24th May 2024
• System Release Notes 4: 4th June 2024

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Support Videos 11

• 2025 Registration System - Video - How to Navigate the Platform - Admin
• 2025 Registration System - Video - How to Manage Organisation Details, Invite Admins and Update Roles - Admin
• 2025 Registration System - Participant - Video - How to View and Manage your Member Profile
• 2025 Registration System - Participant - Video - How to Upload WWCCs and Other Documents
• 2025 Registration System - Video - How to Register and Pay for a Registration - Participant

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