Quick summary

If you are looking to change clubs or simply not wishing to play anymore, please use the following steps to perform a de-registration.


Key Notes

  • The de-registration process may take a minimum of 7-days to be cleared.
  • If you have an active registration,  you will need to perform a de-registration. 
  • If you are transferring to another club, you must wait for the de-registration to be finalised. The system will not allow you to re-register until this occurs. If you attempt to re-register before the de-registration has been completed you will receive an error message informing you that you are not able to register. You will know that it has been finalised as an email will be sent confirming the completion of the de-registration.


Steps to Completion

A de-registration is a three-step process:

Step 1: Initiate a de-registration request.

Step 2: Club/player accepts the request (dependent on who initiates it).
(If this request is NOT acknowledged after 7-days it will automatically be sent to the Association)

Step 3: The association of the club's approves/declines the request (2nd level approval)

Click here for more information


Process

First, log into your Play Football account using the link below. Make sure that you log into your Play Football account using the original method that you created your account with using either your email address & password or using your social login. 


Play Football Sign In


 


Once logging in, click on "MANAGE MY REGISTRATION". If you do not have this option, click here.



This will direct you to your 'Participant Portal'. Click on "Registration" and then "Reg/DeReg" or click "Go" next to 'De-Register.


If it's a linked person's registration you wish to de-register for, then click on the name in the top right-hand corner and select the person you wish to de-register for in the drop-down menu.  

If the person you wish to de-register is not listed under 'Linked Records', click here.


Under 'Current Registration(s)' you can click "De-Reg" for the registration you wish to de-register from. 



Once clicking "De-Reg", you will be prompted with the reasons as to why you are de-registering. Fill in the details and click "Submit".

 


A de-registration has now been requested and will appear under 'Registration Requests'. Once you have been de-registered, you can then re-register at your new club.


After the association approves the de-registration, an email will be sent to confirm that your de-registration has been finalised.

The Club has 7-days to acknowledge the request, if after 7 days the club has not acknowledged the players request it is automatically passed onto the association. The Association will need to approve the request after the first two steps are completed.

Once you have received email confirmation that the de-registration has been finalised, please contact your club to receive a refund. 

If you have issues de-registering, you can either either submit a support ticket by clicking here or using our contact details below.

  • Email: support@playfootball.com.au
  • Telephone: 02 8880 7983
  • Hours: Monday-Friday 10am - 5pm
You will need to provide the participant's full name, DOB and the club they are de-registering from in order for us to assist.