There are two ways to cancel a registration if PAYMENT WAS made. 

1. A club can decline the registration - Admin Portal. 

Registration management > search for the participant > select > action to decline. 

2. A player can cancel the registration in the Participant Portal (

Participant portal > Registration > Reg/De-Reg > Select 'Cancel'

*It is important to note that participants will need to speak to their clubs directly in regards to a refund