Support

Registration Management 18

• Registration Forms & Regulations
• WWC - Working With Children
• How to approve Offline Registrations (Player,Referees, Volunteers & Coaches)
• How to email a custom list of people from registration system
• How to determine product selected by an individual registrant

See all 18 articles

Season Set Up 19

• How to perform a season rollover - How to mirgate products/teams/reg types over to new season
• Quick Guide Season Set up
• How to create/edit a registration signup form
• What is a Registration Product
• How to create/edit a registration product

See all 19 articles

Club Administration Access 2

• Add/Edit User Administration Access
• Registration visibility - Clubs cannot review previous seasons registrantion details

Support Videos 2

• How to create/edit additional questions - support video
• Active Kids Voucher Reporting - who used the voucher at my club

Reporting 8

• Report Glossary
• Custom fields Management - Reports (additional questions)
• Issues with reporting
• Hot Tip #1 - Additional Questions Report
• Terms & Conditions - Report

See all 8 articles

Teams 2

• Creating Teams for your Club
• Making Teams Official

Season Management 6

• How to request a participant de-registration as a Club
• How to de-register as a player from a club
• Cancelling an Inactive (UNPAID) registration - club & Player
• Declining an Inactive (PAID) registration - club & Player
• Players missing from Sports TG

See all 6 articles

Payments 6

• Club: How to setup online payments for registrations
• How to update my organisation's (club/association/member federation) BANK ACCOUNT details
• How do i get IP Payment access?
• Who should have IPSI access?
• How can my club start accepting online payments - How to onboard

See all 6 articles

FAQ 1

• OFFLINE - credit card payment method

General 2

• Emailing people an attachment
• How to add a photo to a participants account as an administrator