If you wish to find out what stage your de-registration request is at, then please follow these steps.
First, log into your Play Football account using the link below. Make sure that you log into your Play Football account using the original method that you created your account with using either your email address & password or using your social login.
Once logging in, click on "MANAGE MY REGISTRATION". If you do not have this option, click on the link below.
This will direct you to your 'Participant Portal'. Click on "Activity" and then "Registrations".
If it's a linked person's de-registration you wish to find what stage it is at, then click on the name in the top right-hand corner, click on the name again under 'Linked Records' and select the person you wish to de-register for in the drop-down menu.
If the person you wish to de-register is not listed under 'Linked Records' then refer to the link below.
Under 'Registration Requests' you will see your de-registration request and the date it was submitted.
REQUEST STATUS: NONE = The de-registration is awaiting approval from the club.
REQUEST STATUS: SECOND_LEVEL_APPROVAL_REQUIRED = awaiting final approval from the association.
REQUEST STATUS: APPROVED = de-registration has been approved, an email will be sent confirming this.
If you have issues finding the stage of which your de-registration is at, you can either either submit a support ticket using the following link https://support.playfootball.com.au/support/tickets/new or using our contact details below.
You will need to provide the participant's full name, DOB and the club they are de-registering from in order for us to assist.