A Sibling Discount can be applied to a registration as long as the following is accurate:
- The clubs admin set up is complete
- Participants PlayFootball account is set up correctly
Club Admin Steps to set up Sibling Discount Rule:
*Please click on the link to be directed to the support article on discount rule set up
Key Admin Notes:
- Discount rule must be active
- Discount rule must be enabled to each product you are allowing the rule for
- '1st Sibling' relates to the 2nd child not the 1st child and so on
- 'Maximum discount against club fee' relates to the maximum discount that can be applied to a participant irrespective of the amount of discounts that participant is eligible for
A participants account (parent and child) must be completed in full and set up accurately
- Parent must hold the "Primary Account" + listed as a parent
- Children must be linked to the primary account (the parent)
- All information fields must be completed in the account including Name, DOB, Gender etc (no missing information)
- The same applies to the participants as above
- Parents must be listed as 'parent' and children as 'child' under 'Family Relationships'
Where the discount wont be applied
- Children linked under different primary accounts i.e. mum and dad, OR the other sibling
- Family Relationship for participant listed incorrectly i.e. the child listed as a parent
- The Discount Rule not applied to the product correctly
- The maximum discount value set lower then the discount amount available to the participant