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2025 Registration System - FAQ

Participant - How to Complete a Draft Registration
Once you have started the registration process you will be able to save the registration as a draft. Please follow this link to find how to save a draft r...
Tue, 15 Oct, 2024 at 1:52 PM
Participant - Creating a Participant Record
Once you have entered the PlayFootball System for the first time you will be required to create a participant record or to link your participant record from...
Thu, 17 Oct, 2024 at 3:17 PM
Participant - How to complete a De-Registration and Refund Request
To De-Register from a club and Request for a Refund you will need to access the Players current Active Registrations. Through the ‘My Registrations’ tab.  ...
Fri, 31 May, 2024 at 1:22 PM
Participant - How to Search for a Club
To search for a club you will need to follow these steps. Sign into the PlayFootball system Click on the word "Product" in the search bar  S...
Thu, 17 Oct, 2024 at 3:17 PM
Participant - Why is my voucher not deducting its full amount
A voucher will only deduct the fee that is being charged by the issuing organisation. Due to this if the voucher amount is greater than the organisation'...
Fri, 31 May, 2024 at 1:21 PM
Participant - Why does my completed registration say "Not Eligible"
A participants registration card will be shown as a not eligible status until the registration has been approved by the club.  Once the club have appr...
Fri, 31 May, 2024 at 1:20 PM
Participant - How to pass through the Registration Terms and Conditions
To pass the Terms and Conditions page in the registration flow to complete a registration please follow the steps bellow  How to pass through the Regist...
Thu, 11 Jul, 2024 at 12:10 PM
Admin - How do Participants Receive a whole Refund
Refunds are now actioned by each organisation involved in the registration cost. This can be seen through the breakdown of costs for a registration. O...
Fri, 31 May, 2024 at 1:18 PM
Admin - How to upload a Terms and Conditions document
Step 1: Access the Terms and Conditions Step of the creation of a new product In this step you will be required to input Terms and Conditions for your clu...
Fri, 31 May, 2024 at 1:18 PM
Admin - How to view product fields
To view the fields that have been set on a product please complete the following steps.  Step 1: View the registration products at the club level  ...
Fri, 31 May, 2024 at 1:17 PM