If a de-registration request has been submitted by your club or a registered participant at your club has initiated it, however, that de-registration is no longer needed i.e. the player wishes to remain at the club, then please follow these steps.
For the de-registration request to be declined, first, you will need to make sure the request has been elevated to 'SECOND_LEVEL_APPROVAL_REQUIRED'. If you are unsure on how to use the De-Registration function, then use the link below.
Once that has been done, contact your association directly and ask them to decline the request.
If you have issues, you can either either submit a support ticket by clicking here or using our contact details below.
- Email: firstname.lastname@example.org
- Telephone: 02 8880 7983
- Hours: Monday-Friday 10am - 5pm